Contact information

Metro Shine Studio is an online retail website operated by CF ECHEVERRIA CAPITAL LLC.

The Website offers cups, bowls, plates, dishes, and related tableware products for ordinary household and dining use.

Business Information

Legal Business Name:
CF ECHEVERRIA CAPITAL LLC

Website:
https://www.metroshinestudio.company/

Business Address:
18520 NW 67TH AVE #278
HIALEAH, FL 33015
United States

Return Address:
18520 NW 67TH AVE #278
HIALEAH, FL 33015
United States

Contact Person:
NOELLE MARIE VOTINO

Customer Service Email:
[email protected]

Products

Metro Shine Studio offers tableware and related dining products, including:

Cups;
Bowls;
Plates;
Dishes;
Similar products that may be introduced to the Website.

Customer Service

Customers may contact us regarding:

Product information;
Product specifications;
Order status;
Order confirmation;
Shipping;
Tracking;
Address problems;
Damaged merchandise;
Broken tableware;
Missing items;
Incorrect products;
Returns;
Refunds;
Cancellations;
Privacy questions;
General Website issues.

Order Support

When contacting us about an order, please include:

Order number;
Name used for the purchase;
Email address used at checkout;
Product name;
Purchase date;
Description of the issue;
Photographs when relevant.

Providing these details can help us identify the order and investigate the issue more efficiently.

Damaged Tableware

For cracked, chipped, broken, or otherwise damaged merchandise, customers should contact us as soon as reasonably practical.

Photographs of the product and shipping packaging may be requested.

Customers should not use severely damaged tableware for food or beverage service while a damage claim is being reviewed.

Return Requests

Return-related correspondence should be sent to:

CF ECHEVERRIA CAPITAL LLC
Attn: NOELLE MARIE VOTINO
18520 NW 67TH AVE #278
HIALEAH, FL 33015
United States

[email protected]

Customers should review the Return and Refund Policy before sending merchandise.

Shipping Questions

For delivery problems, please provide:

Order number;
Tracking number;
Delivery address;
Description of the problem.

For packages marked delivered but not found, customers should also check package areas, mailrooms, neighbors, household members, and carrier delivery information.

Privacy Requests

Questions relating to personal information and privacy may be sent to:

[email protected]

Reasonable identity verification may be required for certain requests involving personal information.

Written Notices

Formal written notices may be sent to:

CF ECHEVERRIA CAPITAL LLC
Attn: NOELLE MARIE VOTINO
18520 NW 67TH AVE #278
HIALEAH, FL 33015
United States

Sensitive Information

Customers should not send complete payment-card numbers, passwords, government identification numbers, or other unnecessary sensitive information through ordinary email.

If additional information is required to investigate a particular issue, we will request information reasonably related to that matter.

Customer Communication

We seek to communicate clearly and fairly with customers concerning products, orders, delivery, returns, and refunds.

Our consumer-facing practices are intended to be consistent with applicable Florida consumer-protection requirements. Florida Statutes §501.204 declares unfair or deceptive acts or practices in trade or commerce unlawful.